FAQ

Do you take commissions?

Absolutely. Reach out to me via email or the contact form here to make your custom requests.

Can you make custom versions of wall hangings?

Yes! If you like a piece in our store, I can produce a similar composition, technique and color scheme. Each piece is one of a kind. It will not be identical to the piece that you saw, due to the creative process. Please expect variations not an identical replica. 

Where can I buy your products?

On the Fiber Art, Jewelry, and Clearance pages on my site.

Do you take wholesale orders?

Yes! Contact me at bartoncraftdesign@gmail.com or fill out the form here to discuss your wholesale needs. For the time being, only jewelry and a small selection of brass wall hangings are available for wholesale.

How long will it take to receive my order?

All fiber art on the site is made ready to ship. Your fiber art will ship within 1-5 business days and will arrive within 1-3 days of your shipping notification. Jewelry is currently made to order so please allow up to 1 week for your piece to be made before it is shipped. Once it is made, it will take 1-3 days to ship from the day you receive your shipping notification. Within the US, I ship USPS Priority. Faster shipping can be arranged by request. International Shipping can be arranged, please contact me here.

Returns and Exchanges

Check out the Return & Shipping Policies page for detailed information about returns, exchanges and shipping.

How do I care for my jewelry?

For more information abut caring for your jewelry, please refer to the care page.

Do you teach workshops?

Yes! I occasionally teach with Skillpop and the workshops are organized by them. If you're interested in setting a workshop up with me, please contact me here.

Are you available for custom display art or installations?

Yes. I'd love to come to your creative space, company, or retail store. Please contact me here. Check out a sampling of my display and installation work.